Shipping policy

Shipping Policy

We ship all orders using the carriers and delivery options available during checkout. Depending on your location, one or more delivery options may be offered at the time of purchase.

Once your order is processed and shipped, you will receive an email confirmation with your tracking number. You can use this link to follow your parcel until delivery.

Estimated delivery times, available shipping methods for each country, and information about customs and import fees are listed on our Shipping & FAQ page.

We work exclusively with reliable courier partners, but we take full responsibility for the quality and condition of the delivery. If your order arrives damaged, please contact us immediately at office@boyaporcelain.com and include photos of the damaged item and packaging. We will handle the procedure directly with the courier on your behalf.

For any questions regarding shipping, delivery times, or lost parcels, please visit our Shipping & FAQ page or contact us directly.